Privacy Policy for The Interchange

Last Updated: November 28, 2025

The Interchange respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or working with us, you agree to the practices described here.

1. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

This includes:

Name, email address, phone number
Business information you choose to share
Project details, branding preferences, and website content
Payment information processed through our third party providers
Any files, media, or assets you upload for your project

B. Information Collected Automatically

When you use our website, we may collect:

IP address
Browser type
Pages viewed
Time and date of visits
Basic analytics data to understand site performance

C. Information from Optional Network Participation

If you join The Interchange network, you may share:

Your business information for the registry
Public contact details you want listed

Participation is optional and you may remove yourself at any time.

2. How We Use Your Information

We use your information to:

Provide design, branding, website, consultation, and educational services
Communicate with you about your projects
Process payments and manage invoices
Improve our website and services
Maintain accurate records
Provide access to The Interchange network if you choose to participate
Keep your assets secure and accessible to you

We do not sell, rent, or trade your information to anyone.

3. How Your Information Is Shared

Your information may be shared in the following cases:

Service providers who help us operate (for example: payment processors, scheduling tools, website hosts, and email platforms)
Business owners inside The Interchange network only if you choose to participate and only with the information you approve
Legal requirements if we are required to comply with a court order, law, or legal process

We do not share your private assets, passwords, files, or designs with anyone outside of your project.

4. Data Storage and Security

We store information using secure third party platforms such as Wix, Squarespace, Gmail, Google Drive, and other tools needed for your project. While no system is perfect, we take reasonable steps to protect your data from unauthorized access, misuse, or loss.

You always retain full ownership of your website, assets, and deliverables. We do not restrict access to anything that belongs to you.

5. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request updates or corrections
Request deletion of your information, unless we are required to keep it for legal or operational reasons
Opt out of The Interchange network at any time
Ask questions about how your information is used

For any request, email us at theinterchangebiz@gmail.com or the email listed on our site.

6. Payments and Third Party Services

Payments are processed through trusted third party systems that maintain their own security standards. We do not store your full payment details on our servers.

Our website may contain links to other services or platforms. Their privacy practices are not controlled by us.

7. Children’s Privacy

The Interchange does not knowingly collect information from children under 13. If you believe a child has submitted information, please contact us and we will remove it.

8. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in the law or our services. The updated version will have a new date at the top. Continued use of our site means you accept the updated version.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:

The Interchange

Email: theinterchangebiz@gmail.com